Introduction

United Family International Medical Service integrates local and global quality medical resources to provide remote consultation and overseas medical and related services to clients in need. We focus on advanced therapies for oncology, cardiology, neurology, paediatrics and other rare and difficult diseases. We provide patient-centered, integrated international medical support by linking patients to authoritative institutions and experts around the world.

International Medical Resource Network

Our multidisciplinary network of experts is spread across the world's leading medical institutions, providing green channels for clients in need, and connecting them to advanced therapies

U.S.

  • Children's Hospital Los Angeles
  • Dana-Farber Cancer Institute
  • Cedars-Sinai Medical Centre
  • City of Hope National Medical Center
  • Keck Medicine of USC
  • Massachusetts General Hospital
  • Hospital for Special Surgery, New York

Japan

  • Juntendo University Hospital
  • St Luke's International Hospital
  • Cancer Research Ariake Hospital
  • National Centre for International Medical Research

Hong Kong

  • Heal Medical
  • Hong Kong Integrated Oncology Centre

Our Service

Remote Consultation

Get a second opinion without leaving your home with a remote video consultation or multidisciplinary questioning. Once you have requested a consultation from your Customer Success Manager, you will usually receive a response within 24 hours, and the consultation can be opened as soon as 72 hours, dramatically reducing waiting times.

Overseas Advanced Treatment

If you are interested in receiving advanced treatment overseas, we are committed to linking you with the world's advanced healthcare providers and specialists to provide you with a treatment plan that meets your individual needs. We also support you on your journey overseas to ensure that your overseas medical treatment is seamless and free from worries.

Pharmaceutical Network

Integration of policy designated hospitals, Boao Medical Centre in Hainan, Hong Kong Medical Platform provides patients with a bridge to access global innovative medicines.

Innovative Treatment Options Research

By researching domestic and global innovative treatment options, we offer more possibilities for patient care.

Why Choose Us

Expert Care for Complex Cases

We connect you with global medical experts who are equipped to handle complex medical cases. From rare cancers to intricate neurological disorders, you’ll receive personalized and specialized care tailored to your unique needs.

Green Channel to the World’s Great Hospitals

Through our partnerships with renowned institutions in the United States, Hong Kong, Japan, and Switzerland, we help you have access to the world’s famous medical facilities, including hospitals on the Newsweek's America Top Hospitals Honor Roll, along with the top cancer institutions in Hong Kong, and all of the top 5 hospitals in Japan.

Medical Doctor as Case Manager

Navigating complex healthcare decisions can be overwhelming, especially when dealing with rare or severe conditions. That’s why we assign a dedicated medical doctor as your case manager, who will be with you every step of the way.

All-Inclusive Concierge Service

We go beyond medical treatment to ensure your entire journey is as smooth and worry-free as possible. From managing visa applications to coordinating in-country support, our all-inclusive concierge service handles every detail.

Cutting-Edge Treatments

Our global network helps you connect to pioneering treatments. All designed to offer you the better possible outcomes and a renewed hope for recovery and improved quality of life.

Disease Guide

Oncology (Cancer Care)

Cancer care is rapidly evolving, with breakthroughs happening in precision medicine, targeted therapies, and immunotherapies. We partner with world-class cancer centers in the United States, Japan, and beyond to offer:

  • Personalized Cancer Treatment Plans: Tailored treatment based on genetic profiling, helping to target the cancer more precisely.
  • Access to Experimental and Advanced Therapies: Through clinical trials, you can access pioneering treatments, including CAR-T cell therapy and oncolytic virus therapy.
  • Multi-disciplinary Tumor Boards: Your case is reviewed by a team of oncologists, radiologists, and surgeons to ensure a comprehensive treatment plan.
  • Post-Treatment Support and Rehabilitation: Comprehensive care that includes monitoring and support to help you regain strength and maintain quality of life.

Neurology (Brain & Nervous System)

Neurological conditions can be complex and difficult to treat, often requiring specialized care and advanced diagnostics. We facilitate access to top neurologists who specialize in:

  • Neurosurgery and Neuro-Oncology: Offering cutting-edge treatments for brain tumors and complex neurological surgeries, including minimally invasive techniques.
  • generative and Autoimmune Disorders: Advanced treatments for conditions like ALS, multiple sclerosis, and Parkinson’s, with a focus on slowing progression and improving quality of life.
  • Neurorehabilitation and Cognitive Therapy: State-of-the-art rehabilitation services to support recovery and manage symptoms, including physical therapy and cognitive-behavioral therapy.
  • Clinical Trials for Neurological Innovations: Opportunities to participate in trials exploring breakthrough treatments, such as gene therapy and neurostimulation.

Cardiology (Heart Health)

Heart disease remains one of the leading health concerns globally, and specialized treatment can make all the difference. Our cardiology services include:

  • Interventional Cardiology and Complex Surgeries: Access to procedures like TAVR, CABG, and other interventions performed by leading cardiac surgeons.
  • Advanced Heart Failure Management: Personalized care for those with heart failure, including access to LVADs, heart transplants, and stem cell therapy.
  • Preventive Cardiology and Risk Assessment: Comprehensive assessments to help manage and reduce the risk of heart disease, using advanced imaging and diagnostic tests.
  • Rehabilitation and Long-Term Care: Programs designed to help you recover after treatment, including monitored exercise and lifestyle counseling for heart health.

Orthopedics (Bone & Joint Health)

Orthopedic issues can significantly impact mobility and quality of life, requiring specialized care for optimal recovery. We connect you with expert orthopedic surgeons offering:

  • Advanced Joint Replacement and Repair: Minimally invasive techniques for hip, knee, and shoulder replacements that reduce recovery time and improve outcomes.
  • Spine Surgery and Back Health: Specialized treatments for spinal disorders, including robotic-assisted surgeries and spinal fusion techniques.
  • Sports Medicine and Injury Rehabilitation: Comprehensive care for sports injuries, including ACL repairs, rotator cuff surgeries, and advanced physiotherapy.
  • Orthopedic Oncology: Expert care for bone and soft tissue tumors, including limb-sparing surgeries and reconstructive options.

Global Medical Services Rapid Access

We understand that time is of essence. Our global network of specialists and professional services team will quickly connect you with foreign institutions and specialists to ensure that you have access to second opinions and authoritative medical care in a short period of time.

International Medical Service Processes

1.Initial consultation

Free online consultation with account manager

2.Medical Records Collection and Review

Medical records are collected and reviewed by a UFH Primary Care Physician Consultant.

3.Specialist Matching

The attending physician matches you with the appropriate specialist based on your medical condition.

4.Remote Consultation Arrangement

Coordinate online consultations and provide translation services throughout the entire process.

5.Trip Planning

Assist in arranging medical visas, accommodation, itineraries, transport and other travel arrangements.

6.Treatment Assistance

Coordinate the whole process of your overseas treatment and provide full accompanying service for customers in need.

7.Follow-up

Returning home does not mean the end of the service. We provide you with continuous medical support programmes after your return.

Itinerary Upgrades

Itinerary Upgrades
In addition to the above professional medical services, if you have other travel planning, airport transfers, hotel bookings, personalised catering preferences upgrade needs, our professional service team can also assist you in making arrangements for a comfortable and assured trip, please inform your account manager of your specific requirements.

Contact us

Contact Person：Ms Wang Mailbox：53060630992@ufh.com address：B7, Hengtong Business Park, No. 10, Jiuxianqiao Road, Chaoyang District, Beijing